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Administrative Assistant

Administrative - Administrative Assistant, Other Careers Job ID 2021-11118 Alpharetta, Georgia 09/17/2021
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FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Atlanta Operations has an immediate opening for a Field Engineering Assistant (FEA). Under general supervision, the Field Engineering Assistant provides complete administrative and technical support to a team of Field Engineering and/or Jurisdictional Consultants.


The incumbent’s main responsibility is to assist our field consultants in maximizing their time with our clients while developing positive relationships with consultants, Operations Chief Inspector (OCI)/Group Manager Field Engineering (GMFE), Manager Office Engineering and Training (MOET), Operations Engineering Manager (OEM), and Engineering Processing Manager (EPM).

The Field Engineering Assistant will organize, prioritize, plan efficient travel and schedule client visits for a team of field consultants. FEAs maintain individual field consultants daily work calendars by ensuring there is an efficient and balanced workload. The FEA will run reports, ensure visit orders are completed, closed, and may distribute letters as advised by field consultants. The FEAs are the liaisons between the office and Jurisdictional/Engineering field staff.

Incumbents interact with clients and brokers daily. In many cases, they are the first contact that local site managers have with FM Global/AFM. Incumbents require strong customer service skills.

Incumbents are tasked in the field operations to support engineering teams, work assignment, plan review, jurisdictional and office engineering functions.


  • Excellent computer skills particularly Microsoft Word, Outlook, Excel and PowerPoint
  • Self-motivated and team-oriented
  • Attention to detail and proofreading skills
  • Strong problem-solving capability
  • Strong planning and organizational skills with ability to prioritize tasks and meet deadlines
  • Excellent customer service skills, interpersonal and communication skills; oral and written
  • Ability to multi-task
  • 4 year College Degree/Bachelors
  • Minimum 2 years administrative experience supporting a work group and/or manager. Project coordination experience preferred!

This role requires simultaneous attention to many details, evaluating complex situations, and the ability to work with FM Global employees and clients. Excellent language skills, both oral and written are necessary. Much time is spent contacting clients to schedule client visits for the field consultants. The successful candidate is detail oriented and has excellent organizational, problem-solving and decision-making skills.

The job title may be adjusted depending on qualifications and experience.

We offer our employees a wide range of benefits including career long learning opportunities, tuition reimbursement, 401 (k), pension, flexible schedules, rich health and well-being programs, generous time off allowances, volunteer days and so much more!

FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

Please note that all FM Global visitors, including external candidates interviewing for open positions will be required to be vaccinated and should be prepared to provide proof of vaccination.


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