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Corporate Engineering and Research Jobs and Careers at FM Global

Assistant Client Processing Manager

Johnston, Rhode Island

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You’ll quickly learn that we’re not like other property insurance companies. We’re guided by the belief that most losses can be prevented. So we do everything we can to understand your business needs and reduce your risk.

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Success Profile

What makes a successful Candidate at FM Global? Check out the traits we’re looking for and see if you have the right mix.

  • Client/Customer Focus
  • Decision Quality
  • Collaboration and Teamwork
  • Ensures Accountability
  • Change Agent
  • Communicates Effectively

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Our People

Hear what our employees have to say about working at FM Global


Account manager
employee since 2008

My parents have always instilled in me the concept of working hard, having fun, thinking long term and planning for the future. FM Global is exciting, innovative and dynamic, and with so many professional opportunities here, it's also a company where you can spend your whole career and never get bored. I remember back during one of my initial interviews with FM Global, a manager shared that over 80% of the office staff had been with the company since they graduated college. That kind of longevity is one of the reasons I decided to work at FM Global. I'm proud to work for a company that invests in its employees and trains them to be the best. The willingness to learn is universal, the exposure to knowledge is infinite and the different career paths are endless. The opportunities to think long term don't get much broader.


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  • Retirement

    Your financial goals are important to us, so we offer retirement programs that reflect local policy and custom.

  • Career Development

    Your time at FM Global should be valuable and enriching, with plenty of opportunities for skills development and career growth.

  • Employee
    Incentive Plan

    Eligible employees participate in an incentive plan based on the company achieving its annual financial goals.

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Job ID 2019-8390 Date posted 02/09/2019 Locations Johnston, Rhode Island;

More information about this job:

Overview - External:

FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Responsibilities - External:

Manages a team of Global Processing Specialists who provide policy, invoice and associated documentation to our WorldReach Partner network supporting Operations in writing their Global Programs.  Support team to produce draft certificates, manage locally issued documentation, distribute premium and loss reinsurance within FM Global financial systems.

Responsible for recruitment, performance reviews, development plans and manage a small book of business.  Support team to meet Corporate Objectives

Actively involved in recommending and implementing processes that meet client requirements whilst gaining efficiencies in the process.

Qualifications - External:

Bachelor degree; equivalent work experience; or completion of appropriate/applicable insurance courses

Management or Supervisory experience preferred

Good understanding of processing at FM Global

Knowledge of Processing Systems (GBS/PDMS/GIA) distinct advantage

Demonstrable previous supervisory or team lead roles

Ability to manage complex activities within a changing environment

Ability to lead, manage and motivate

Ability to manage multiple tasks and priorities

Strong analytical ability

Excellent planning and organizational skills

Customer focused

Excellent communication and interpersonal skills

Ability to research issues, identify problems and maintain effective working relationships with team, WRPs, Operations and clients

Ability to maintain and develop evaluation tools to ensure progress and monitor accountability

Math Test required

Second language skills beneficial (Spanish, French, Portuguese)

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