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Business Analyst GSA Claims - Multiple Levels

Information Services - Business Analyst, Information Technology Job ID 2023-12746 Primary Location: Johnston, Rhode Island 01/18/2023
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More information about this job:


FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles. 


Participates in the collection, evaluation, understanding, and communication of business requirements in support of the development, improvement, and maintenance of business applications within FM Global’sStrategy and Business Enablement department. 

Gains knowledge and completes assignments related to system requirements definition, testing, implementation, and support of business applications or components thereof that meet or exceed the expectations of FM Global's employees and customers. 

Assists in soliciting business requirements through interviews, workshops, and/or review of existing system documentation or software. 

Gains an understanding of and displays hands on utilization of industry standard analysis techniques and skills to uncover and document business requirements, such as data flow modeling, use-case analysis, and workflow analysis.

Gains proficiency in documenting the results of analysis activities using assigned templates and tools. 

Gains and displays understanding of business processes in the assigned area and its part in FM Global’s business model.


4 + years of Experience as aBusiness Analyst or Claims Experience with a minimum of 2 years of experience managing projects.

4+ years of Experience working with Claims and Global Financial systems (Claims Connect, IIA, EIA, Aptitude and Peoplesoft)

2+ years of experience working with Claims and Finance agile teams, providing business requirements for user stories, testing,writing user stories, acceptance criteria and/ortest cases etc.

Technical Knowledge and Skills

Experience with claims and claims financial processing, including reinsurance recovery.

Experience with claims and claims financial processing, including reinsurance recovery.

Familiarity with techniques and tools used in functional design, data analysis, and data flow diagramming.

Exposure to current technologies, tools, and techniques used to solve business problems.

Demonstrable experience with techniques and tools used to elicit requirements, define functional design, perform data analysis, and data flow diagramming used to solve business problems.

Experience gathering requirements, functional design, and influencing business processes of moderate complexity.

Validated ability to work in technical environments that use tools involved in data flow diagramming, data analysis, issue tracking, and documentation and presentation.

Experience with document, spreadsheet and presentation tools

Motivated to stay abreast of industry techniques and tools in the area of business analysis.

Demonstrable experience presenting information to and soliciting feedback from small and medium-sized groups.

Experience gathering business requirements and developing these into functional requirements.

Analytical and problem-solving skills. Able to gather appropriate data and needed to diagnose the cause of a problem or to develop a solution.

Self-motivation to know the latest in the usage of technologies, business analysis tools and techniques.

Ability to translate technical concepts as appropriate to the level of the audience

Demonstrable ability to multi-task and establish priorities for own work to meet timelines.

Solid interpersonal, oral/written communication and organizational skills.

Ability to work self-directed and as part of a team on projects of varying size; work well on multi-functional project teams and shows commitment to tasks, project and to team.

Proven ability to provide direction to others and influence decisions made.

Demonstrable ability to negotiate with business and other IS groups in order to facilitate win/win scenarios.

Experience with FM Global data, including claims and financial datasets.


          4 Year College Degree/Bachelors or equivalent work experience

The salary range for this position is $64,000 to $149,500. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

Please note that all FM Global visitors, including external candidates interviewing for open positions will be required to be vaccinated and should be prepared to provide proof of vaccination.

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