Opportunity

FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

The Scrum Master helps teams plan, execute, and track their work using agile frameworks and practices, agile principles, and an agile mindset. They are experienced in Scrum and Kanban, and are familiar with at least one scaled agile framework. They coach their teams in the use of these frameworks.

Facilitates their teams through all agile events such as iteration planning, reviews and retrospectives, and program increment (PI) planning. Creates working agreements, definition of ready, and definition of done. Follows agile chapter guidelines such as the definition of an established team, elements of team excellence and PI planning guidance.

Is experienced in implementing metrics to gauge team performance (e.g., burn-up, burndown, lead/cycle times, velocity trends, cumulative flow diagrams). Helps the teams forecast their work, review performance, and take necessary action to align it with the forecast.

Assists product owners and teams in aligning product roadmaps and PI plans, product backlogs, and sprint backlogs. Builds awareness of, and supports agile chapter guidelines for work items.

Uses tools such as Feature Kanban to manage feature lifecycle and drive backlog management; ensures that the backlog meets exit criteria for each stage. Guides the teams in meeting the criteria where necessary.

Participates with their teams to identify, analyze, and resolve impediments, risks, and dependencies. Collaborates with team members to discuss dependencies with producing teams, and confirm that there is a plan for their fulfillment. Facilitates teams in identifying, analyzing, and determining how to address risks (resolve/own/accept/mitigate). Escalates unaddressed impediments, risks, and dependencies.

Ensures that all team members are knowledgeable about their product's users, the business process and context, high level technical architecture, and the agile framework used by the team. Works with team members and external stakeholders to improve where needed.

Fosters an environment where team members feel safe and appreciated, and are working at a sustainable pace. Uses the concepts of servant leadership in supporting their teams.

Celebrates instances of effective teamwork and collaboration. Notices when relationships and collaboration can be improved and develops plans for such improvement. Identifies instances where team is impacted by undue outside interference; works with product owners and chapter leads to address.

Contributes to the advancement of the Agile Chapter by leading and participating in chapter related activities (e.g., facilitating innovation days, and updating artifacts published by the chapter such as the agile playbook). Teaches agile classes independently or in partnership with senior scrum masters or agile coaches.