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Corporate Engineering and Research Jobs and Careers at FM Global

Server Specialist Co-op

Apply Now Job ID 2020-9575 Date posted 03/19/2020

Overview - External

As a FM Global Server Specialist, you will be a member of the Infrastructure Operations and Support Team. The team’s focus is a responsive approach to delivering proactive support and effective resolution services to ensure the success of FM Global’s business operations.

Assignments are typically 6 months in duration and full-time. Other alternatives can be considered. Many of FM Global’s co-ops end up as highly-valued employees after graduation.

The expected results of the Infrastructure Operations team are to partner with the Infrastructure Server Engineering team to enhance the services provided. Specifically:

  • Provide focused support visibility across the server infrastructure
  • Enhance the responsiveness & efficiency of incident resolution and problem management
  • Execute processes that ensure system availability & compliance
  • Proactively employ the use of monitoring and infrastructure metrics
  • Participate in Server Builds, deployments and troubleshooting

Responsibilities

This team is responsible for managing the Wintel Server Infrastructure. The team oversees and performs complex day to day operation of server infrastructure technologies including Operating Systems, MS Active directory, and supporting tools and products. Daily, you could be exposed to working in the following areas:

  • Incident/Problem Resolution
  • Server Builds/Imaging (Physical/Virtual)
  • Server Virtualization Software (VMWare) maintenance
  • File Services (configuration, utilization/capacity)
  • Server Monitoring/Alerting Software

Qualifications

Successful candidates should be prepared to show that they are:

  • Enrolled in a Computer Science, IT or MIS degree program
  • Familiarity and experience using Windows server operating systems.
  • Basic understanding of core server technologies, such as TCP/IP networking, database functions, Windows Endpoint OS (10,8,7), Windows servers and computer hardware.
  • Experienced with VMware Server Virtualization Software
  • Have strong written, verbal and interpersonal communication skills
  • Organized, detail oriented and analytical
  • Able to generate creative ideas to solve problems and improve work methods
  • Able to demonstrate high personal work standards and a sense of urgency about results
  • Able to learn quickly on the job
  • Strong team players that can work independently when needed and have a solid understanding of basic concepts in at least one technology discipline (i.e.: Networking, Systems Administration, End-User Support, Development etc.Assignments are typically 6 months in duration and full-time. Other alternatives can be considered. Many of FM Global’s co-ops end up as highly-valued employees after graduation.*FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.
  • Experience with Cisco products, PowerShell/VBA or other programming languages as well as A+, Network+, Server +, or any MCP certification is beneficial but not required.
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