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Corporate Engineering and Research Jobs and Careers at FM Global

Senior MS Exchange Administrator

Johnston, Rhode Island

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You’ll quickly learn that we’re not like other property insurance companies. We’re guided by the belief that most losses can be prevented. So we do everything we can to understand your business needs and reduce your risk.

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Success Profile

What makes a successful Candidate at FM Global? Check out the traits we’re looking for and see if you have the right mix.

  • Client/Customer Focus
  • Decision Quality
  • Collaboration and Teamwork
  • Ensures Accountability
  • Change Agent
  • Communicates Effectively

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Our People

Hear what our employees have to say about working at FM Global


Account manager
employee since 2008

My parents have always instilled in me the concept of working hard, having fun, thinking long term and planning for the future. FM Global is exciting, innovative and dynamic, and with so many professional opportunities here, it's also a company where you can spend your whole career and never get bored. I remember back during one of my initial interviews with FM Global, a manager shared that over 80% of the office staff had been with the company since they graduated college. That kind of longevity is one of the reasons I decided to work at FM Global. I'm proud to work for a company that invests in its employees and trains them to be the best. The willingness to learn is universal, the exposure to knowledge is infinite and the different career paths are endless. The opportunities to think long term don't get much broader.


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  • Retirement

    Your financial goals are important to us, so we offer retirement programs that reflect local policy and custom.

  • Career Development

    Your time at FM Global should be valuable and enriching, with plenty of opportunities for skills development and career growth.

  • Employee
    Incentive Plan

    Eligible employees participate in an incentive plan based on the company achieving its annual financial goals.

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Job ID 2020-9526 Date posted 03/04/2020 Locations Johnston, Rhode Island;

More information about this job:


FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.


This position in the Infrastructure Operations & Support team is primarily responsible for providing Senior level messaging administration/support along with assisting with Windows Server environment administration on an as needed basis. Job functions include support of the global Microsoft Office 365 Exchange hybrid email environment including public folders, anti-spam and email security solutions. The candidate will work closely with the end point infrastructure and infrastructure security teams in delivering secure solutions on a worldwide basis. For the Windows Server environment support, responsibilities include maintaining both Windows physical and virtual servers running 2012 and 2016 Operating Systems. Specific responsibilities could include software/hardware upgrades, vulnerability patching, data protection, performance monitoring/reporting and security compliance activities This role includes rotating on-call and disaster recovery support. 


  • BA Information Technology or a related field preferred 
  • 5+ years supporting MS Exchange Online, 2016, 2013 in an Enterprise environment  
  • Strong understanding of Microsoft Exchange/Office 365, Azure AD and other messaging technologies  
  • Demonstrated experience with Windows Server Operating systems – 2012 & 2016
  • Strong understanding with Windows Server Technologies (VMWare)
  • Experience with supporting Outlook, OWA and mobile messaging  
  • Knowledge in email whitelisting/blacklisting and spam filtering  
  • Microsoft security & compliance as well as eDiscovery 
  • Solid working knowledge of anti-virus software, disaster recovery technologies  
  • Project management experience preferred 
  • PowerShell scripting skills strongly preferred 
  • MS Certifications preferred 

The successful candidate will be required to work with end-users directly and must effectively communicate technical concepts across all levels of the FM Global organization. The candidate must demonstrate a track record of strong customer service skills, initiative/ownership, and have excellent problem-solving skills. Candidates must also possess the ability to work in a team and have the capability to deal with changes in a fast-paced environment. 

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