Technical Training Specialist
Johnston, Rhode Island
You’ll quickly learn that we’re not like other property insurance companies. We’re guided by the belief that most losses can be prevented. So we do everything we can to understand your business needs and reduce your risk.
What makes a successful Candidate at FM Global? Check out the traits we’re looking for and see if you have the right mix.
- Client/Customer Focus
- Decision Quality
- Collaboration and Teamwork
- Ensures Accountability
- Change Agent
- Communicates Effectively
Hear what our employees have to say about working at FM Global
employee since 2008
WHEN YOU'RE INVESTED IN SOLVING CHALLENGES, IT HELPS TO BE WITH A COMPANY THAT INVESTS IN YOUR SUCCESS.
My parents have always instilled in me the concept of working hard, having fun, thinking long term and planning for the future. FM Global is exciting, innovative and dynamic, and with so many professional opportunities here, it's also a company where you can spend your whole career and never get bored. I remember back during one of my initial interviews with FM Global, a manager shared that over 80% of the office staff had been with the company since they graduated college. That kind of longevity is one of the reasons I decided to work at FM Global. I'm proud to work for a company that invests in its employees and trains them to be the best. The willingness to learn is universal, the exposure to knowledge is infinite and the different career paths are endless. The opportunities to think long term don't get much broader.
See how FM Global and East Kentucky Power Cooperative partner to manage boiler and machinery risk.
FM Global Named One of America’s Best Employers by Forbes
Your financial goals are important to us, so we offer retirement programs that reflect local policy and custom.
Your time at FM Global should be valuable and enriching, with plenty of opportunities for skills development and career growth.
Eligible employees participate in an incentive plan based on the company achieving its annual financial goals.
More information about this job:
Overview - External:
FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.
Come join an energetic and innovative department that is helping to shape the future FM Global. Bring your enthusiasm and open mind and come make a difference in how we train our engineers. The Technical Training Specialist will be responsible for program managing CEP for boiler and machinery engineering classes as well as assisting with facilitation for CEP for facility hazard engineering classes. This role co-manages the Fundamentals of Engineering and UEU classes as well as assisting as needed with client training. You will work with people at all levels within FM Global and partner with training managers to develop sound training materials to meet the needs of the business. You will review workshops, analyze results, make recommendations for opportunities to improve the curricula and provide annual program summaries. You will facilitate at the Learning Center where new and experienced engineers are gaining confidence and competence using the active learning classroom and hands-on training in the SimZone labs.
This position reports to enterprise learning in the corporate office but can be field based. If the position is based in the field, it will require fifty to seventy percent travel to support training at the Learning Center in Norwood, MA.
Responsibilities - External:
You will be responsible for the effectiveness of ongoing instructor-led training courses. This includes the learning that is expected to occur before the classroom training takes place as well as the learning and practice that is expected to take place after the classroom event. You will manage and maintain the workshop mentor onboarding and in-class participation.
Program managers are responsible for:
- The quality of learning materials, including their accuracy, relevancy and educational effectiveness.
- Tracking changes to materials and other aspects of the training.
- Scheduling and ensuring the quality of instructors.
- Maintaining the course schedule.
- Coordinate course communications including Learning Center Online with the learning coordinators.
- Measurement, assessment and reporting of the quality and effectiveness of training.
Qualifications - External:
Bachelor’s degree or equivalent experience.
5+ years’ experience in a boiler and machinery engineering role at FM Global or in the training field. Training facilitation experience preferred.
Good communication skills, both verbal and written
- Ability to clearly communicate technical topics in a classroom setting
- Strong interpersonal and teamwork skills