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Corporate Engineering and Research Jobs and Careers at FM Global

Processing Assistant

Malvern, Pennsylvania

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You’ll quickly learn that we’re not like other property insurance companies. We’re guided by the belief that most losses can be prevented. So we do everything we can to understand your business needs and reduce your risk.

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Success Profile

What makes a successful Candidate at FM Global? Check out the traits we’re looking for and see if you have the right mix.

  • Client/Customer Focus
  • Decision Quality
  • Collaboration and Teamwork
  • Ensures Accountability
  • Change Agent
  • Communicates Effectively

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Our People

Hear what our employees have to say about working at FM Global


Account manager
employee since 2008

My parents have always instilled in me the concept of working hard, having fun, thinking long term and planning for the future. FM Global is exciting, innovative and dynamic, and with so many professional opportunities here, it's also a company where you can spend your whole career and never get bored. I remember back during one of my initial interviews with FM Global, a manager shared that over 80% of the office staff had been with the company since they graduated college. That kind of longevity is one of the reasons I decided to work at FM Global. I'm proud to work for a company that invests in its employees and trains them to be the best. The willingness to learn is universal, the exposure to knowledge is infinite and the different career paths are endless. The opportunities to think long term don't get much broader.


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  • Retirement

    Your financial goals are important to us, so we offer retirement programs that reflect local policy and custom.

  • Career Development

    Your time at FM Global should be valuable and enriching, with plenty of opportunities for skills development and career growth.

  • Employee
    Incentive Plan

    Eligible employees participate in an incentive plan based on the company achieving its annual financial goals.

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Job ID 2019-8877 Date posted 07/08/2019 Locations Malvern, Pennsylvania;

More information about this job:


Mutual Boiler Re, a division of FM Global, is seeking a full-time customer service position in our Malvern, PA headquarters. For nearly 140 years, Mutual Boiler Re has been a leading provider of equipment breakdown reinsurance and today has more than 250 treaty partnerships across North America.


The position is a processing assistant and will be responsible for the consistent and efficient processing of equipment breakdown policy transactions.  Individual must be self motivated for quick on-the-job training, have the ability to work independently, and be able to work in a team environment.   Candidates should demonstrate understanding of good work ethic, data entry integrity, analytical skills and enjoy routine work.  Extended periods of time at the computer is required.


  • Excellent customer service skills
  • Education: High School diploma or equivalent
  • Experience: Two years insurance or related customer service experience
  • Skills/Knowledge: Intermediate knowledge of MS Excel and general database experience. Excellent oral and written skills
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