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Banquet Wait Staff

Hospitality/Food/Lodging, Other Careers Job ID 2023-12998 Primary Location: Norwood, Massachusetts 03/08/2023
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More information about this job:


The Four Points by Sheraton in Norwood is seeking experienced Banquet/Event Servers! Seeking candidates with nights/weekends availability as that is when the majority of our events take place. As a Banquet Server, you will be responsible for meeting and exceeding guest expectations through the service of food and beverages in a timely manner. The Banquet Server role requires keeping tables tidy and orderly while serving food and beverages to patrons. This job requires you to have good coordination skills and strong attention to detail. Our Banquet Servers have an integral role in ensuring our guests have a pleasant and memorable dining experience at their special event!


  • Provide top-rated service to a wide range of clients, from family reunions, team outings and company off-sites to weddings and other corporate events.
  • Interact with clients in a courteous manner, handle complaints promptly and deliver outstanding hospitality.
  • Maintain stock of plates, napkins, utensils, glasses and other serving items in the storage area.
  • Prepare buffet tables.
  • Stock and restock service areas with clean dishes, glassware and utensils.
  • Clear tables after guests are finished using them.
  • Greet guests upon arrival.
  • Introduce yourself as an employee of the event and provide event information.


  • High school diploma or equivalent
  • 2 years of la carte or banquet service preferred
  • Excellent verbal and communication skills. Able to handle difficult situations (i.e. disgruntled customer).
  • Must be personable, friendly and provide excellent customer service. Professional posture.
  • Bartending experience is a bonus, as the need for extra bartenders to supplement our existing team sometimes occurs

The hiring range for this position is $8 to $9.50 per hour + tips. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, career development opportunities, flexible work, free meals, and Sheraton/Marriott employee discount at participating hotels.

HBRE/FM Global is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.

Please note that full vaccination against COVID-19 is a condition of employment with FM Global in the U.S. and a condition of FM Global office entry in Canada. Further, all FM Global visitors, including external candidates interviewing onsite for open positions, are required to be fully vaccinated against COVID-19 and show proof of vaccination. 

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