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Corporate Engineering and Research Jobs and Careers at FM Global

Field Engineering Assistant I

Norwood, Massachusetts

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You’ll quickly learn that we’re not like other property insurance companies. We’re guided by the belief that most losses can be prevented. So we do everything we can to understand your business needs and reduce your risk.

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Success Profile

What makes a successful Candidate at FM Global? Check out the traits we’re looking for and see if you have the right mix.

  • Client/Customer Focus
  • Decision Quality
  • Collaboration and Teamwork
  • Ensures Accountability
  • Change Agent
  • Communicates Effectively

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Our People

Hear what our employees have to say about working at FM Global


Account manager
employee since 2008

My parents have always instilled in me the concept of working hard, having fun, thinking long term and planning for the future. FM Global is exciting, innovative and dynamic, and with so many professional opportunities here, it's also a company where you can spend your whole career and never get bored. I remember back during one of my initial interviews with FM Global, a manager shared that over 80% of the office staff had been with the company since they graduated college. That kind of longevity is one of the reasons I decided to work at FM Global. I'm proud to work for a company that invests in its employees and trains them to be the best. The willingness to learn is universal, the exposure to knowledge is infinite and the different career paths are endless. The opportunities to think long term don't get much broader.


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  • Retirement

    Your financial goals are important to us, so we offer retirement programs that reflect local policy and custom.

  • Career Development

    Your time at FM Global should be valuable and enriching, with plenty of opportunities for skills development and career growth.

  • Employee
    Incentive Plan

    Eligible employees participate in an incentive plan based on the company achieving its annual financial goals.

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Job ID 2019-8463 Date posted 03/11/2019 Locations Norwood, Massachusetts;

More information about this job:

Overview - External:

FM Global is a mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its client owners. Its clients include more than one out of every three FORTUNE 500-size companies in nearly 150 countries. Founded in 1835, clients have worked with FM Global to develop robust property insurance and engineering solutions to protect their business operations from fire, natural disasters and other types of property risk. FM Global is ranked #534 among FORTUNE magazine's largest companies in America and ranked #167 among America's Best Employers by Forbes. With US$13 billion in policyholder surplus, FM Global is rated A+, AA, and A+ by A.M. Best, Fitch, and S&P Global, respectively, with a stable outlook from all ratings agencies. 

Boston Operations has an immediate opening in its Engineering Department for a dynamic Field Engineering Assistant (EA). Under general supervision, the EA provides complete administrative and technical support to a team of Jurisdictional Inspectors (JIs) who report to the Operations Chief Inspector (OCI). This position also assists as the primary back up for the Reception desk.

Responsibilities - External:

The Engineering Assistant’s (EA) main responsibility is to assist Jurisdictional Inspectors (JIs) in maximizing their time with our clients. The EA will organize, prioritize and schedule client visits for their team of JIs. EAs maintain individual JI calendars by ensuring there is an efficient and balanced workload. The EA is responsible for administrative support to a team of JIs (approx. 3-4). The EA is also responsible for participating in team meetings. EAs are the liaisons between the office and Jurisdictional staff.

As primary backup to the Reception Desk, the EA provides support to the Reception desk on a daily basis, including maintaining office security, emergency procedures, professional phone handling, greeting visitors, and possibly scheduling conference rooms. Also, assists with special projects which can include presentation material, employee communications, and research projects.

Qualifications - External:

  • Professional attitude and appearance
  • A pleasant personality with customer service focus and strong ability to help others
  • Excellent computer skills particularly Microsoft Word, Outlook, Excel and PowerPoint
  • Self-motivated and team-oriented
  • High School Diploma, some college preferred
  • Minimum 2 years administrative experience supporting a group and/or manager
  • Attention to detail and proofreading skills
  • Strong problem-solving capability
  • Strong planning and organizational skills with ability to prioritize tasks and meet deadlines
  • Excellent interpersonal and communication skills; oral and written
  • Creativity with designing employee communications
  • Ability to multi-task

This role requires simultaneous attention to many details and the ability to work with FM Global employees and clients. Excellent language skills, both oral and written are necessary. Much time is spent contacting clients to schedule client visits for the Jurisdictional Inspectors (JIs). The successful candidate is detail oriented and has excellent organizational, problem-solving and decision-making skills.

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