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Insurance Program Delivery Specialist

Administrative - Other, Other Careers Job ID 2023-12795 Primary Location: Norwood, Massachusetts, Reston, Virginia, Parsippany, New Jersey, Malvern, Pennsylvania Additional Location(s): Reston, VA; Parsippany, NJ; Malvern, PA 01/24/2023
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More information about this job:


FM Global is a market leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research, risk management advising, risk transfer capabilities, and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

This position is responsible for executing insurance product and service delivery activities, coordinating the processing efforts of extended team members, and providing high quality client support.

The Insurance Program Delivery Specialist handles small to mid-sized global accounts of moderate complexity, requiring technical knowledge of systems and procedures, under supervision.


Constructs basic insurance policy contracts and invoices in accordance with

negotiated terms and conditions, territory requirements and company

compliance. Assisting team members to ensure timely processing of underlyers

and invoicing.

Provides high quality customer service for internal and external client needs.

Create master policies and associated documents

Responsible for the collection, review and processing of prospect/client

locations and values in corporate systems.

Maintains client and broker contact information and document distribution


Follows corporate procedures, guidelines and governance for processing of

insurance deliverables.


Education:  High School or GED required.  Prefer some college/university coursework

Experience:  At least one year in office environment, preferably within an insurance, finance or other regulatory environment. Combination of education and work experience

will be considered.


Knowledge of Microsoft Office applications, specifically Excel

Good Communication skills, both oral and written.

Embraces teamwork

Team-player, with ability to work independently

Problem-solving abilities

Ability to plan, organize and prioritize work

Attention to detail and proofreading skills


Solid math aptitude and analytical skills

Time management

Flexibility/adaptability to change, works well under pressure

Ability to multi-task

Proficiency in English is required. Multiple language skills preferred.

FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

The salary range for this position is $50,400 to $72,500. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

Please note that all FM Global visitors, including external candidates interviewing for open positions will be required to be vaccinated and should be prepared to provide proof of vaccination.

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