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Corporate Engineering and Research Jobs and Careers at FM Global

Technical Team Manager- Quality

Norwood, Massachusetts

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At FM Global, we work with many of the world’s largest organizations to help protect their commercial and industrial property against threats. Our field engineers specialize in a wide range of disciplines, including electrical, mechanical, chemical, civil and industrial engineering, as well as fire protection.

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Success Profile

What makes a successful Engineer at FM Global? Check out the traits we’re looking for and see if you have the right mix.

  • Attention to Detail
  • Customer Focus
  • Decisiveness & Judgment
  • Flexibility & Achieving Change
  • Gets Results
  • Influencing

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Our People

Hear what our employees have to say about working at FM Global


Sr. Consultant engineer
employee since 2007

Many times, the safety of entire communities is influenced by our work. On one project in Florida, I worked with a client to make sure a critical 911 communications facility would be operable during and after a Category 5 hurricane. Advising them on things like how to protect vital generator systems and helping them make costeffective design decisions, I had a hand in building something truly substantial. In the end, our client was happy to have a partner that understood and worked with them to meet their unique needs.


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  • Company Car

    Depending on your role, we offer a company vehicle to suit your traveling needs.

  • Retirement

    Your financial goals are important to us, so we offer retirement programs that reflect local policy and custom.

  • Career Development

    Your time at FM Global should be valuable and enriching, with plenty of opportunities for skills development and career growth.

  • Employee
    Incentive Plan

    Eligible employees participate in an incentive plan based on the company achieving its annual financial goals.

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Job ID 2018-8198 Date posted 12/01/2018 Locations Norwood, Massachusetts;

More information about this job:

Overview - External:

FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Responsibilities - External:

Technical Team Manager position to fulfill the role of the North America Audit Manager.   In this position, the following responsibilities apply:

Management of a staff of 15 fielded auditors throughout North America in support of the FM Approvals Surveillance Audit program to ensure compliance of FM Approved products.

Training and mentoring of staff and audit contractors to ensure compliance to FM Approvals requirements.  This includes employee review and contractor competency assessment.

Support a continual improvement environment within Quality Assurance to develop solutions to improve efficiency and effectiveness of the Surveillance audit program.

Work with management to develop operating plans, set key results areas, action plans and expectations of the team managed.

Aid in the understanding, planning, budgeting and implementation process to meet objectives and resource limitations.

Support daily activities and resolve issues to ensure the audit program remains effective and on schedule.

Serve as a Quality expert to lend assistance and accomplish key objectives.

Travel estimated at 15%

Qualifications - External:

Bachelor's degree in a technical field.

Ten (10) years or more in a Quality function or technical area with strong Quality experience.

Solid computer proficiency required, including Microsoft Office and database applications.

Senior level Quality and Auditing background  including experience within the related areas including ISO9000, Calibration, Audit Methodologies, Root Cause Analysis, Corrective Action, Statistical Analysis and Data Mining.

Proficient verbal and written communication skills

Ability to manage staff and  projects to completion with minimal supervision.

Significant experience in a Quality Assurance related area or organization.

Management experience of a staff of 5 or more years preferred

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