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Corporate Engineering and Research Jobs and Careers at FM Global

Field Engineering Assistant III

Apply Now Job ID 2018-8201 Date posted 03/08/2019

Overview - External

The Engineering Assistant will interact with Clients and support Field Engineering Groups, by organizing/planning and scheduling field engineering visits in an efficient way, following up engineering recommendations with clients, adhering to internal procedures and leading the process improvement.

Responsibilities

  • Interacts with clients and insurance brokers on a daily basis
  • Accountable for organizing the workload of engineering visits for a team of 7-15 Engineers, considering client geographic location, transport method (car or airplane) and travel time
  • Schedules with client, engineering risk evaluations per company prioritization scale
  • Monitor and follow up Service Order status, ensuring completion of all engineering risk evaluations and timely delivery of Reports to our clients
  • Work with internal Planner and Group Managers, communicating any workload issue that will impact the service delivery
  • Assigns Project Documentation workload, and ensures Reports are submitted on time to the clients
  • Update and maintain internal master data (systems) ensuring data integrity
  • Prepare, analyze and distribute weekly, and monthly performance reports
  • Be aligned with Global S&OP best Practices, and also assist in identifying processes and procedures that can positively enhance organizational effectiveness
  • Keep abreast of client documentation requirements for access to the plants and align it with Human Resources department.

Qualifications

  • College degree, preferably in Business Administration, Logistics or Project Management
  • Minimum 04 years of administrative experience on project coordination or logistics/supply chain background.
  • Excellent communication and interpersonal skills.
  • Good interpersonal skills in the face of constant change.
  • Strong organization, time management and prioritization skills.
  • Sense of Urgency, Project management, Results-Driven skills.
  • Excellent computing skills, specially Excel (pivot tables, Vlookups, Macros,) in order to analyze data
  • Customer oriented and able to work well in teams, understanding of cultural differences.
  • Fluent in spoken and written English.
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