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Corporate Engineering and Research Jobs and Careers at FM Global

Claims Examiner

St Louis, Missouri

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You’ll quickly learn that we’re not like other property insurance companies. We’re guided by the belief that most losses can be prevented. So we do everything we can to understand your business needs and reduce your risk.

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Success Profile

What makes a successful Candidate at FM Global? Check out the traits we’re looking for and see if you have the right mix.

  • Client/Customer Focus
  • Decision Quality
  • Collaboration and Teamwork
  • Ensures Accountability
  • Change Agent
  • Communicates Effectively

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Our People

Hear what our employees have to say about working at FM Global


Account manager
employee since 2008

My parents have always instilled in me the concept of working hard, having fun, thinking long term and planning for the future. FM Global is exciting, innovative and dynamic, and with so many professional opportunities here, it's also a company where you can spend your whole career and never get bored. I remember back during one of my initial interviews with FM Global, a manager shared that over 80% of the office staff had been with the company since they graduated college. That kind of longevity is one of the reasons I decided to work at FM Global. I'm proud to work for a company that invests in its employees and trains them to be the best. The willingness to learn is universal, the exposure to knowledge is infinite and the different career paths are endless. The opportunities to think long term don't get much broader.


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  • Retirement

    Your financial goals are important to us, so we offer retirement programs that reflect local policy and custom.

  • Career Development

    Your time at FM Global should be valuable and enriching, with plenty of opportunities for skills development and career growth.

  • Employee
    Incentive Plan

    Eligible employees participate in an incentive plan based on the company achieving its annual financial goals.

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Job ID 2018-8223 Date posted 01/07/2019 Locations St Louis, Missouri;

More information about this job:

Overview - External:

FM Global is the world's largest commercial property insurance and risk management organization specializing in large properties.  More than one in three Fortune 1,000 companies, as well as leading international corporations, benefit from FM Global's superior financial strength, risk management skills and extensive expertise in loss prevention engineering and research.

The Claims Examiner will handle first-party property claims up to $250,000 in accordance with FM Global Claims procedures, including Fair Claims Practices and client communication requirements.  In addition to directly handling claims with our clients, the Claims Examiner may supervise and direct the activities of external, independent adjusters ensuring all FM Global Claims requirements are consistently met.

Responsibilities - External:

This is an office based position with minimal travel expected within the St. Louis Operations servicing territory.

Within the first year, the successful candidate will be expected to develop the skill sets and understanding of the FM Global Claims procedures to become a competent Claims staff member able to investigate, measure, document, resolve and settle all assigned claims within the insuring agreement in an equitable manner and to the mutual satisfaction of the client and FM Global or AFM.

The successful candidate will be expected to complete the Claims Examiner training program. This training is operation’s based and will include supplemental independent study through the utilization of study guides, Learning Center training, trailing experienced adjusters and handling smaller, uncomplicated claims. Appropriate health and safety training is included in this program. This training may include some formalized Norwood based training as well.

Qualifications - External:

This position requires a college degree or equivalent property insurance experience. Existing, prior FM Global or other claims experience is a plus.

The successful candidate will be results driven, possess strong written and oral communication skills, demonstrate proficient computer skills and have excellent planning and organizational skills.  

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