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Operations Manager

Real Estate, Hobbs Brook Job ID 2024-14374 Primary Location: Waltham, Massachusetts 03/26/2024 Hiring Range: $130,700 - $187,800
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Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit HBRE is the real estate division of FM Global.

This role works closely with the VP of Operations and Property Management in the oversight of the day-to-day administrative and operational functions of each property management location, the Four Points Hotel and Conference Center, and third-party property management vendors.

Schedule & Location:

This is an exempt, office-based position in Waltham, MA.

  • Collaborating with senior leadership in strategic development of business plans and managing property management execution for the HBRE portfolio and individual assets, applying broad, cross-functional knowledge and resources to produce results that best fit the company strategy.
  • Leading new initiatives with business units.
  • Participating in conducting performance analysis of each asset.
  • Facilitating interdepartmental collaboration with construction, accounting/finance, and asset management and collaborating with executive-level management in the development of performance goals and long-term operational planning.
  • Guide operations and property management teams in the implementation of strategic goals assigned by senior leadership and provide visibility into progress and obstacles of key initiatives.
  • Identify opportunities within the organization for efficiencies and improvement.
  • Develop and present business cases to senior management for approval and collaborate with departmental teams for implementation.
  • Analyze key metrics and design effective multi-year budget models for each asset which aligns with the overall asset strategy of the company.
  • Facilitate the necessary communication between property management, asset management, construction, and accounting to ensure assigned objectives are completed.
  • Assist with portfolio master planning and oversee execution.
  • Assist with diligence and underwriting on new acquisitions and redevelopment of current assets.
  • Collaborate with corporate real estate to develop mutually beneficial investment opportunity.
  • Oversee and manage portfolio-wide vendors, including building and maintaining vendor and partner relationships.

Required Education:

Bachelors Degree in Business, Management or Accounting/Finance required.

Highly Preferred Education:

  • Additional industry licenses and certificates.

Required Work Experience:

  • 7+ years of related experience.

Highly Preferred Work Experience:

  • 7 – 12 years of related experience in real estate operations and property management.
  • Project management experience.

Required Skills:

  • Strong relationship management and communication skills (verbal and written).
  • Excellent organization, prioritization, and follow-through.
  • Strong attention to detail and consistent, high level of accuracy in work product.
  • Technology proficient, including intermediate-level MS Office skills, and industry related technology such as Yardi, Argus, and VTS; motivation and aptitude to learn new systems.
  • Proven ability to lead and motivate teams; effective in the role of player-coach; ability to influence with and without direct authority. Capable implementing effective business solutions.
  • Ability to negotiate major contracts. Understanding of local and national trends in real estate and financial markets.
  • Adept at operating in and managing from the center of a matrixed, networked environment.

The hiring range for this position is $130,700-$187,800 annually. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.


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