Client Service Jobs at FM Global | Careers at FM Global
Senior research specialist/technical team leader, large-scale fires employee since 2003
WHERE SOME MIGHT SEE UNTAPPED POTENTIAL, I SEE POTENTIAL DISASTER.
For some, a warehouse filled with whiskey barrels is an inspiring sight, but when I look at all that wood and alcohol, I see an enormous hazard: here, a small fire can quickly escalate into an uncontrollable force. To help protect my clients, I traveled to remote areas of Tennessee, Scotland, Ireland and France to gather data, and then I conducted a series of experiments in FM Global's world-class burn laboratory to find a way to lessen the hazard. It's my job to analyze the potential, test the theories and provide my clients with answers where they don't yet exist. And it's something FM Global's been doing for nearly two centuries.
Field engineer employee since 1979
EXPERIENCE HAS TAUGHT ME THAT TINY SNOWFLAKES can be stronger than steel.
For most of the year, the sunlit beauty of New York's Finger Lakes belies the harshness of the winter yet to come, making it easy for our business clients to overestimate the strength of their roofs. Good thing they have me – and FM Global's nearly two centuries of experience – on their side. When examination of a client's 30-foot ceiling revealed warped structural bracing (and 30 years of dust!), I was able to explain the weakness and recommend a cost-effective solution. It's my job to help my clients protect their assets from the elements—even those as seemingly delicate as snowflakes.
Engineering specialist employee since 2010
I'VE BEEN ABLE TO EMBRACE GREATER COMPLEXITY IN MY WORK AND GREATER OPPORTUNITY FOR MY CAREER.
At FM Global, we help clients identify the risks their businesses face and help them safeguard by building resilience to those risks — hence protecting their assets. I started nearly six years ago as a Field Engineer I. Due to the complexity of the visits I performed and the amount of work in my area, I've already moved to Field Engineer II, then Senior Engineer and now Engineering Specialist. Currently, I am in the Earthquake and Chemical Risk Specialist program. The level of challenges and responsibilities that I face today is exponentially bigger than when I began. I feel like I've experienced so much in a relatively short time. There aren't too many places this level of growth and exposure is possible.
What you are exposed to at FM Global is incredibly diverse, from the industries you engage with, to the people you meet, to the types of challenges you face and the opportunities for growth and ongoing success. I can't think of anywhere else that can offer this range of experience.
Sr. Consultant engineer employee since 2007
I PLAY A PART IN BUILDING A BRIGHT FUTURE THAT CAN WEATHER ANY STORM.
Many times, the safety of entire communities is influenced by our work. On one project in Florida, I worked with a client to make sure a critical 911 communications facility would be operable during and after a Category 5 hurricane. Advising them on things like how to protect vital generator systems and helping them make costeffective design decisions, I had a hand in building something truly substantial. In the end, our client was happy to have a partner that understood and worked with them to meet their unique needs.
FM Global is all about communication. Relationships. People. Our clients view us as true partners. Built on trust and experience, these relationships make working here unique.
Risk consultant Employee since 2010
EVEN THE RIGHT INGREDIENTS CAN BE A RECIPE FOR DISASTER.
In a biscuit manufacturing plant, a tank of palm oil was located near the production line. Upon observing this, I immediately recognized potential disaster. Leveraging FM Global's nearly two centuries of experience, I was able to convince plant management that without proper containment, ignitable liquids put the entire plant—and the people inside it—at risk. This is what I do every day at FM Global. Whether I'm considering risks at massive assembly plants or consulting on greenfield construction projects with hundreds of millions of dollars in capital investment, I'm advising clients on ways to provide a safer environment for businesses and their employees. If you want to advance your technical expertise while developing keen business insight, you'll discover unparalleled opportunity at FM Global.
Senior Consultant Engineer Employee since 2007
THE SCENE APPEARS PEACEFUL, BUT I KNOW WHAT DISASTER CAN BRING.
When a dryer system explodes at a woodworking plant in British Columbia, I'm right there—working alongside forensic experts to determine the cause so that similar events can be prevented down the line. It's just one of the things I do as a consultant engineer at FM Global. Here, I am immersed in large-scale projects that are both challenging and rewarding. And because our clientele represents a broad range of industries, I'm exposed to facets of engineering that rarely overlap. At the end of the day, I am trusted by clients around the globe to deliver property loss prevention solutions—which is exactly what makes my job so rewarding.
Every Day Brings Something New
From visiting a solvent extraction and electrowinning plant at a high-altitude copper mine in Chile to conducting flood studies based on complex hydraulic models, my work here always takes me to new heights.
Senior engineering/loss prevention specialist Employee since 1987
THERE'S OFTEN A FINE LINE BETWEEN POWER GENERATED AND POWER UNLEASHED.
Imagine a career in which you are visiting one of the world's largest underground hydropower plants one week, and crossing the Arctic Circle to inspect a lead and zinc mine the next. At FM Global, anything is possible. Backed by the company's nearly two centuries of experience, I help clients safeguard their businesses against disaster, aid in developing future standards and earn the trust and appreciation of my clients and employer. It's powerful stuff. And it makes what I do every day rewarding and exciting—even after 25 years.
Expect the Unexpected
Every day brings something new—from travelling by helicopter to inspect an idle hydro generating facility to investigating damage due to devastating fires or other natural catastrophes.
Adjustor Employee since 2007
WHAT STARTS WITH REBUILDING FACILITIES ENDS UP REBUILDING LIVES.
While visiting a previously flooded facility, I heard many heartfelt tributes to the FM Global Claims Team: how the speedy and fair settlement helped the facility and the local people quickly get back on their feet and rebuild their lives. The story inspired me to move from the Field Engineering role — which I'd held for 8 years — into Claims. FM Global Claims stands out in the way we use the best resources there are to help our clients get back on their feet. I take great pride in being part of a team that delivers on our promise to our clients — and their employees — in times of need. I am proud to work for a company with such honorable intentions.
Diversity in Practice
In July of 2015, FM Global launched the SWE Ambassador program. Created to attract, develop and retain female engineers, it's a vibrant example of how our leadership takes our diversity seriously and strives to make FM Global an even better workplace.
Technical team leader meteorological sciences employee since 2006
I HELP EVALUATE THE FORCES OF NATURE BEFORE THEY STRIKE.
At FM Global, data, physics and experience come together to quantify the threat of natural disasters. From developing worldwide wind maps, to evaluating damage models, to understanding climate change and its impacts, in my role, I'm constantly balancing the practical with the theoretical. Working to understand and assess the risks posed by natural hazards, I leverage FM Global's vast coffers of accumulated engineering data and sophisticated models and labs to create techniques that help us protect our clients from potential property damage and loss.
Quantifying Nature's Potential
FM Global's Structures and Natural Hazards team evaluates the impact of extreme weather, floods, earthquakes and more to provide scientifically based, technically sound and cost-effective property loss prevention solutions.
Staff adjuster Employee since 2002
WHEN THE STORM PASSES, I HELP MY CLIENTS FIND CALM SEAS.
When freeways are clogged with storm-tossed boats, when water and wind destroy everything, when a hurricane named Ike turns Galveston upside down, I am there to lend the clarity and calm that come from FM Global's nearly two centuries of experience. In Ike's wake, my consultant and I flew in to help my clients assess their damages and begin dryout and repair activities. My ability to quickly leverage our expertise when resources were scarce proved critical. At the end of the day, my clients were very grateful, and we were proud that we were able to mitigate losses all around.
Senior lead research scientist Employee since 2009
THROUGH PREDICTIVE MODELING AND EXPERIMENTS I FIGHT FIRE WITH FIRE.
From simulating sprinkler injection, to developing groundbreaking predictive models, to optimizing protection options—on FM Global's Fire Dynamics team, I get to do what I love while having real-world impact. Working with a team of industry experts in a world-class facility, I do things that would be impossible anywhere else. Whether I'm researching fire dynamics or advancing fire suppression modeling, I'm always balancing scientific research with practical application.
My team develops modeling tools to predict fire suppression—making testing more targeted and cost-effective. Merging modeling and experiments, we deepen our understanding of fire physics and craft more informed solutions.
Account manager Employee since 2008
WHEN YOU'RE INVESTED IN SOLVING CHALLENGES, IT HELPS TO BE WITH A COMPANY THAT INVESTS IN YOUR SUCCESS.
My parents have always instilled in me the concept of working hard, having fun, thinking long term and planning for the future. FM Global is exciting, innovative and dynamic, and with so many professional opportunities here, it's also a company where you can spend your whole career and never get bored. I remember back during one of my initial interviews with FM Global, a manager shared that over 80% of the office staff had been with the company since they graduated college. That kind of longevity is one of the reasons I decided to work at FM Global. I'm proud to work for a company that invests in its employees and trains them to be the best. The willingness to learn is universal, the exposure to knowledge is infinite and the different career paths are endless. The opportunities to think long term don't get much broader.
Ticking all the Boxes
With my experience as a Naval Officer and aviator, I wanted to build a career that gave me the same excitement and opportunity to learn and grow, afforded the same great benefits, and offered work-life balance and autonomy. I found it all at FM Global.
Group manager field engineer Employee since 1995
I HELP CLIENTS AND COLLEAGUES ENGINEER STRONG FUTURES.
I wasn't expecting to have such an exciting path in engineering, especially at an insurance company. In my career at FM Global, I've seen a 174-carat diamond at a mine, protected the latest in aerospace innovation and had a face-to-face encounter with a zebra—in the high-security area of a power station! While I'm helping my clients identify and understand what could go wrong and how to engineer that risk out, I'm also having one-of-a-kind work experiences and enjoying constant career growth. There are thousands of exciting possibilities, and just as many career paths. At FM Global, your professional adventures support a valuable loss-prevention mission, so it's no wonder that after 20 years, I'm still excited to see what each new day will bring.
Empowered to Inspire
FM Global strongly believes in diversity. We embrace our responsibility to recruit, retain and develop our female engineering talent.
Information technology manager Employee since 1995
NATURE IS NOT PREDICTABLE. OUR TECHNOLOGY NEEDS TO BE.
For our 1,800 engineers helping protect our clients' businesses against potential disaster, the ability to reliably transact business from anywhere in the world is critical. That's what makes designing IT systems at FM Global so exciting. My colleagues and I build innovative mobile solutions that ensure critical loss prevention information is never more than a click away. This commitment to protecting our clients' businesses from loss through advanced technology solutions is why I choose to work at FM Global.
The Big Picture
Providing an interactive, map-based solution, FM Global's My Risk® technology allows our engineers and clients to visualize and take action against risks that may impact the client's property.
Senior research engineer Employee since 2005
SOMETIMES THE BIGGEST IMPACTS ARE MADE FROM THE INSIDE OUT.
We may be in the business of protecting assets against property losses, but it's the intellectual power of our internal research teams and the predictive data they produce that enable us to be the best at what we do. From designing and analyzing experiments for our fire team, to predicting loss probability based on engineering data—our research blends statistics, applied mathematics, operations research and engineering to analyze outcomes and protect our clients from unforeseen property loss. Here, making an impact by doing what you love is well within the realm of probability.
Piecing It Together
With nearly two centuries of research data, FM Global's Risk Reliability and Failure Prevention teams have the information necessary to excel at predictive modeling and analytics.